When will the property be complete?
This property is officially completed! Woohoo. While the interior and front exterior is done, the backyard landscaping and pool installation will be done between November to January. There is currently a discounted rate for these dates using promo code STAY2020 or BOOK2020.
What cleaning measures do you take with COVID-19? How much time is in between guests?
First, this house features contact-free check-in with keyless entry. No need to stop by an office for keys or meet a property manager. Use the tablet in the kitchen to check-in your group.
All sets of linens, towels, rugs, blankets, washcloths, are cleaned, changed, and rotated prior to guest arrival. The house goes through a 6-hour cleaning process that ends with disinfecting of all high-touch areas including, but not limited to, remotes, light switches, doorknobs, handles, etc. Cleaning supplies are always provided for guests use during their stay.
24-Hour window is required between guests. We do not allow same-day check-in/check-out.
How much space is there for parking?
Guests have access to 2-spots in the three-car garage and the entire driveway. There is enough parking for 10-12 cars. We ask that you do not park on the street or the lawn. If you have more than 12 cars, please contact us first.
When will the pool be ready?
The pool will be constructed in the winter (Jan-Feb) and will be open May 1st to September 30th, 2021. Bring pool towels!
Is this home handicap accessible?
Yes, there is a ramp available upon request for wheelchair access. The front door has two (2) 3-inch steps for entry. Guests can then use the elevator to access the other floors.
What type of grill is outside?
It's a gas grill and propane tanks are provided for guests
Which bedrooms are attached to bathrooms?
Request the floorplans via the contact page to see the bedroom/bathrooms and house layout.
Can I host a small wedding or a birthday party here? I have less than 50 guests.
Unfortunately, no. For liability reasons, you cannot host an event here at all. This house should be used for intimate family gatherings, sleeping accommodations, and should not exceed the sleeping capacity of the home.
This home is located in a quiet neighborhood so we ask guests to respect that at all times. Noise monitoring sytems are in the home to make sure parties are not held.
What do we need to bring to stay here? Are the beds made? Are towels provided?
Beds are made prior to arrival and towels are provided for all guests. Starter goods will always be provided (coffee, tea, sugar, salt/pepper, paper towels and toilet tissue) but for longer stays (7+ nights), we recommend bringing extra just in case.
The kitchen is fully stocked with pots, pans, cooking utensils, dinnerware, coffee pots, and more. Plenty of items to prepare meals for a large group.
Do the TVs have Cable or Satellite Television? What about Netflix?
The TVs are Smart Televisions with access to Roku, Youtube, Netflix, Disney Plus, and more. Use your personal logins for Prime Video, ESPN, and other premium channels. The main floor living room and master bedroom also have access to local cable channels (over-the-air).
We'd like to have a private chef come in and cook for us. Do you have any recommendations?
Absolutely! For private chef recommendations and bookings, use the contact us page or email me. We can also provide recommendations for activities, mobile massage therapy, and more.
Can I get mid-stay cleaning?
Yes. If you would like turn-down service or mid-stay cleaning, just let me know so we can schedule it with our team. Additional fees will apply based on what services you'd like to have done. Cleaning, laundry, changing linens and towel service are all examples of options.
We're bringing an infant/small kids. What items do you provide?
The master bedroom has an attached room with bunk beds for small kids. There is also an upstairs suite with an attached nursery that has a pack-n-play and baby mattress. Additional baby/child furniture accessories are available for rental. Please contact me if you need to rent items so we can provide them for your stay. All items are cleaned and sanitized before and after arrival. (e.g. High chairs, strollers, car seats, etc.)
What is the nightly rate? Is there a minimum night stay requirement?
The nightly rate varies by the dates you select. Submit an inquiry on the contact page to get a quote. The minimum night stay is 3-nights except for holidays where it's 4-nights. (Memorial Day, Labor Day, Thanksgiving, Christmas, New Years)
What are the payment options?
Guests can pay online via debit/credit card, PayPal, wire transfer, or Venmo. The total reservation amount can be split into 2 or 3 payments depending on the date of your stay. For reservations less than 30 months away, it's one payment. The first 50% is due at the time of booking and the balance is due 30 days prior to check-in.
Is there a damage deposit? How does it work?
A pre-authorization for the damage deposit of $500 will be charged on your card one (1) day prior to check-in. This hold will be released within 7 days as long as there is no damage or missing items and check-out instructions have been followed.
How far in advance can we book this property?
You can book this property up to one year in advance.
How does check-in work?
Two weeks prior to your check-in date you'll receive an automated email with check-in instructions and access codes. Since there is contactless check-in, we do guest verification to ensure you are the person you say you are!
What is the cancellation policy?
There are no refunds on bookings. We can do a one-time date change but it is subject to the availability of the new dates and pricing.
Is there any type of surveillance on this property?
Yes, there are exterior cameras on this property for safety/security only. There are no interior cameras.
If you have additional questions, don't hesitate to contact us here.